#Factory ann taylor how to#
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After a great deal of indignation on my part, she вЂњallowedвЂќ me a $19 credit on a transaction of over $86 after taxes. The sales associate treated me like I was her inferior.

#Factory ann taylor full#

Today I attempted to return a full price blouse costing $79 at my local store and was told rather rudely that I could not return it since I had not had time to return it within 45 days. I have been shopping at Ann Taylor for 35+ years and have purchased tens of thousands of dollars worth of merchandise with the confidence that I can return anything that does not fit, match my wardrobe etc. The same information is available on the official website. The automated system then went through the entire returns policy. We then pressed #2 for detailed information on returns and exchanges. We went back to the main menu and pressed #6 for return or exchange information. That was the only information available when we pressed #2.

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We were forced to wait through a message about how to check the status of a new order via the Ann Taylor website. We pushed #2 for all other calls aside from placing a new order. If the new item is more expensive than the old item, include payment information for the credit card youвЂ™d like to be charged for the difference. If your new purchase is less than your old purchase, you will be refunded the difference via a gift certificate, for mail returns. If you donвЂ™t have your receipt, you will be given store credit. Items marked with a $0.44 or $0.88 are final sale merchandise and not refundable. The official Ann Taylor returns policy, available here, states that customers have 60 days to return merchandise. You can use this label in place of addressing the box. There is a return label on your packing slip. If you need a replacement item immediately, contact the customer service department at 1-800-DIAL-ANN or 1-80 and the customer service representative will place a new order on your credit card and walk you through the refund procedure. You will be asked the reason for return and to specify if you want an exchange or a refund. Fill out the return information on the packing slip. Return an item by mail: You can also choose to return your online purchase by mail. You can return items within 60 days of the date on the packing slip or store receipt. If you purchased the item in person at an Ann Taylor store, you will receive the refund in the method of payment вЂ“ cash for cash, credit for credit, etc. Simply bring your packing slip and the item in new condition into the store and youвЂ™ll receive a refund on the card used for the online purchase. Ann Taylor also operates Loft, Loft Outlet or Ann Taylor Factory locations. Return an Ann Taylor item to the store: All items, with the exception of wedding and event merchandise and clothing can be returned to an Ann Taylor store. Under the Customer Service tab at the bottom of the website is information on the returns and exchange policy for Ann Taylor. There are Ann Taylor stores in major cities, but many customers choose to do most of their Ann Taylor shopping online. Write A Review How to Return or Exchange an Item at Ann TaylorДЄnn Taylor is a high-end clothing company that specializes in fashion clothing and accessories for women.